Shipping Policy

Last Updated: June 2026

Thank you for shopping at Neazi. We are committed to delivering your orders safely, efficiently, and on time. Please review our Shipping Policy to understand how your order will be processed and delivered.

Order Cut-Off Time

Orders placed before 5:00 PM (EST) will begin processing on the same business day whenever possible.

Orders placed after the cut-off time will be processed on the next business day.

Processing Time

Processing Time: 1–3 Business Days

  • Orders are processed Monday through Friday.

  • Orders are not processed on weekends or public holidays.

Shipping Time

Shipping Time: 7–12 Business Days

Estimated Delivery Time: 8–15 Business Days

Delivery times are estimates and may vary depending on your location, carrier performance, weather conditions, or other unforeseen circumstances.

Shipping Rates

Flat Rate Shipping: $4.99

We currently offer shipping across the United States for a flat shipping fee of $4.99 per order.

From time to time, we may offer special promotions that include free shipping. Any such offers will be clearly displayed on our website.

All shipping charges will be shown during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking information to monitor the status and progress of your shipment.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • High order volumes

  • Carrier or courier delays

  • Severe weather conditions

  • Natural disasters

  • Public holidays

  • Global logistics disruptions

We appreciate your patience and understanding if unexpected delays occur.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, or other fees may be charged by your local government.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order.

Neazi is not responsible for orders shipped to incorrect addresses provided by customers.

If you notice an address error after placing your order, please contact us immediately. We will do our best to assist before the order is shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible.

We will work with the shipping carrier to help resolve the issue and provide appropriate assistance whenever possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team.

📞 Phone: +1 (252) 249-5288

📍 Address: 20 Haypress Rd, Cranbury, NJ 08512, United States

📧 Email: support@neazi.com

🕒 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST